About Us

Shanmukha Foods is an emerging online and retail food store destination; we are reaching you through physical retail stores, online portal and our advanced mobile application. Our footprint extends to multiple neighboring conveniences in Hyderabad with a diverse and customer-centric product portfolio from fresh fruits and vegetables, batters, pickles and staples.

What is ShanmukhaFoods.com?
ShanmukhaFoods.com is an online food and grocery store, serving hundreds of customers in and around Hyderabad. We are serving multiple products like fresh vegetables, fruits, idli batters, dosa batters, pickles, and staples. Our focus is on quality rather than quantity. We are a one-stop solution for all your family's grocery, vegetables, fruits, batters and pickle needs.

We come with more than 40+ years of experience in the food catering industry. We believe in quality and customer satisfaction. Shanmukha caterers is a well-known brand in the pure veg catering service. Our dedication to providing quality, tasty food with humble service to our clients is making our clients come back to us. With the same rigor, we started our journey to delivering quality food products.

With a large variety of products, handpicked from the fresh market, we designed our categories as per your needs. Our mission is to provide the best quality at the lowest price. We deliver your orders at your doorstep. We assure on-time delivery, with the best quality!

Why ShanmukhaFoods.com? With our vast experience in the food and catering industry, we know exactly what is needed to make perfect food. Our team is an expert in picking the right quality.

As the saying goes - "Great ingredients just make great food".
Come and shop with us for
Wide variety of products
Quality Products
Hassle-free delivery
Easy payments

Privacy Policy

Accessing, viewing, browsing or any other usage of the App shanmukha Foods, utilization of missed call service or any other service related to shanmukha Foods indicates user is in complete agreement with shanmukha Foods terms and conditions mentioned henceforth. User is requested to READ all the terms and conditions User is any individual, group of individuals, a company, a trust, a society, a legal entity, a legal personality or anyone who visits our App, or places order with Shanmukha Foods via Shanmukha Foods app.

Shanmukha foods reserves all the right to add, alter, change, modify or delete any of the terms and conditions at any point of time without any prior information. The changed terms and conditions are applicable on the user immediately when they are updated in the App Shanmukha Foods.

Shanmukhafoods is in trade of batters, pickles, groceries, fresh fruits and vegetables and delivers the order to user's home (user's desired address) directly.

Shanmukhafoods accept orders on all the seven days (24x7) and user will receive the delivery next day from date of the order placement, as we at Shanmukhafoods always procure the fresh produce from the procurement center and get it deliver t straight to user.

The Minimum Order value for one delivery is Rs. 300. There are no delivery charges on any order worth Rs. 2000 or above. In some special cases, if permitted, order value which is less then Rs. 2000, Rs. 58 as shipping charges shall be charged from user.

Shanmukhafoods updates all or some prices on daily basis and the price displayed at our App Shanmukha Foods, at the time of placement of order by the user he/she/it will be charged as per the price listed at the App Shanmukha Foods.

In the event, though there are remote possibilities, of wrong invoice generation due to any reason, in case it happens Shanmukha Foods reserves its right to again raise the correct invoice at the revised amount and same shall be asked to the user for the payment..

At times it may be difficult to weigh certain vegetables or fruits or any other item exactly as per the order or desired quantity ordered by the user. Seeing uncontrollable things our delivery might be with five percent variation on both sides i.e. higher or lower side of the ordered quantity, user are hereby under takes to pay to shanmukhafoods as per the final invoice. We at Shanmukhafoods understand and our endeavor is always to deliver in the possible exact quantity in consonance with the quantity ordered but for all orders or every time it's not possible but Shanmukhafoods guarantees the fair deal and the weight to all its users. Shanmukhafoods assures to its users that there won't be abnormal variance in the delivery instance; delivery weights/quantity won't vary dramatically from the quantity ordered by user.

If some product is not available or is not of the good quality, we won't deliver the same item and the same will be adjusted accordingly in the invoice; all the rights in this regards are reserved with Shanmukhafoods. Images of Fruits & Vegetables present in our App are only for demonstration purpose and that may not resemble exactly in size, colour, weight, etc; though we assure the best to maintain quality in product, quality in products is our commitment to the customer.

All orders that are placed before 11 PM will be delivered the next day or as per the delivery date provided by the users.

Terms & Conditions

The App Shanmukha Foods ("The App") respects your privacy. This Privacy Policy succinctly provides the manner how your data is collected and is used by Shanmukha Foods on the App. As a visitor/user to the App you are always advised to read all the Privacy Policy carefully.

Services overview, as a part of the registration process on the App, Shanmukha Foods may collect the following identifiable information about you: Name - first and last name, alternate email address, mobile number and the contact details, Postal code, GPS location, demographic profile (like age, gender, education, occupation, address etc.) and information about the pages on the app you visit/access, the links you may click on the app, the number of times that you access the our page and any related browsing information.

Eligibility Services of the App would be available to only certain selected geographies in India. Persons who are "incompetent to contract" in the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the App. If you are a minor (under the age of 18 years) but at least 13 years of age then you may use the App only under the supervision of your parent or your legal guardian who agrees to be in bound by the provided Terms of Use. If your age is below 18 years, then your parents or your legal guardians can do transact on your behalf if they are the registered users with us. You (minor as stated above) are prohibited from purchasing/accessing any material that is for the adult consumption and the sale to minors is prohibited.

License & App Access to Shanmukha Foods grants you a limited sub-license to access and make the personal use of this App and not to download (apart from page caching) or modify it, or any portion of the App, except with the express written consent from Shanmukha Foods. This license does not include any resale or commercial use of app or its contents; any collection and use of the product listings, our descriptions, or prices; any derivative use of the App or its contents; any downloading or copying of the account information for the benefit of various other merchant; or usage of data mining, robots, or any similar data gathering and extraction tools. This App or any portion of the same may not be copied, replicated, duplicated, sold, resold, or exploited for any commercial or non commercial purpose without the express written consent of Shanmukha Foods. You may not frame or utilize any framing techniques to enclose the trademark, logo, or any other proprietary information (including the images, page layout, text, or form) of the App or of Shanmukha Foods and its affiliates without the express written consent. You may not use any tags (meta tags) or any other "hidden text" utilizing the App's or Shanmukha Foods's name or Shanmukha Foods's name or our trademarks without any express written consent of Shanmukha Foods. Any unauthorized use of App or above said things would terminates the permission or license granted by Shanmukha Foods.

Account & Registration Obligations

All shoppers have to register and login for placing orders on the App. You have to keep your account and registration details upto date and correct for communications related to the purchases from the App. By agreeing to our terms and conditions, the shopper would agree to receive promotional communication and any newsletters upon registration. The customer can opt out of the services either by unsubscribing or by contacting the customer service.

Pricing

The products listed on our App would be sold at MRP unless specified. The prices shown or mentioned at the time of the ordering will be charged at the time of the delivery. Prices of most of the products do not fluctuate or change on a daily basis but some of our commodities and fresh food prices change on a daily basis. In case if the prices are changed on the date of delivery no additional charges will be collected or any refund as the case may be at the time of the delivery.

Cancellation by App / Customer

You as a customer can always cancel your order anytime before the cut-off time of the slot provided for which you have placed an order by reaching our customer service. In cancellation case we will credit your wallet against the payments already done by you for the order. If we suspect fraudulent transaction by the customer or any transaction which defies with the terms & conditions of utilizing the App, we at our sole discretion could cancel any such orders. We maintain a negative list of all the fraudulent transactions and customers and can deny access to them or cancel the orders placed by them.

Return & Refunds

We have our "no questions asked return policy" which says all our Delivery Ambassadors to return the product at the time of delivery if due to any reason they do not meet the quality of freshness of the product. We will take back the returned product and issue the credit note/money back for the value of the return products within 2 days.

Delivery & Shipping Charge

As per the delivery options chosen, you can expect the delivery of your order
You can order 24*7 in App, the products are delivered the next day.
The minimum order for the delivery is Rs 350/- or Rs 300/- in some cases.

You Agree and Confirm

1. That in the event of any non-delivery of the product occurs on account of a mistake/misinformation by you (i.e. wrong name or wrong address or any other misinformation) any extra cost incurred by Shanmukhafoods for the redelivery shall be claimed from you.
2. You will use all the services provided by the App, its affiliates, and any contracted companies, for only the lawful purposes and also will comply with all the applicable laws and regulations while utilizing the App.
3. You will provide only the fully authentic and all true information in all situations where ever such information is requested you. Shanmukhafoods reserves all the right to confirm and to validate the information and the other details provided by the user (you) at any point of time. If upon your confirmation any of the provided details are found not to be true (wholly or partly), it (shanmukha foods) has the right in its sole discretion to forbidden or reject the registration and to debar you from using any of the Services and/or other affiliated Apps without any prior intimation.
4. That you are accessing/using the services available on this App and transacting at your own risk and you are using your best and prudent judgment before doing or entering into any transaction through the App.
5. The address of delivery of the product which is ordered by you is correct and proper in all the respects.
6. Before placing any order you need to check the provided product description very carefully. By placing an order for any product you agree to be inbound by all the conditions of sale given in the item's description.
You cannot use our App/application for any of the following purposes: 1. Disseminating any harassing, unlawful, abusive, libelous, threatening, vulgar, harmful, obscene, or otherwise any objectionable material.
2. Transmitting the material that encourages any conduct which constitutes a criminal offense or results in any civil liability or otherwise breaches any laws, regulations or any code of practice.
3. Gaining unauthorized access to any other users/persons computer systems.
4. Interfering any other person's use of the App.
5. Breaching any of the applicable laws;
6. Interfering networks or web apps connected to this App.
7. Making, utilizing, transmitting, or storing any electronic copies of materials protected by the copyright without the permission of the owner.

Colors

We have made every effort to properly display all the colors of our products that are displayed on the App as clearly and accurate as possible. However, the actual colors might depend on your/user's monitor, we cannot assure that the display of any color will be accurate due to many reasons that are out of our control.

Modification of Terms & Conditions of Service

Shanmukhafoods may modify the Terms & Conditions anytime without any prior notification. Anyone can access the latest version of the updated Terms & Conditions at any given time at the App. We strongly encourage you to regularly review all the Terms & Conditions on the App. In the event of any modified Terms & Conditions is not acceptable to you/user, you should indefinitely discontinue using the Service. However, if any user/ you continue to utilize the Services provided by the App, by default it is deemed that you agreed to accept and abide by all the modified Terms & Conditions of Use of this App.

Governing Law and Jurisdiction

The provided User Agreement shall be construed in accordance with all the applicable laws of India. The Courts at Hyderabad shall have exclusive jurisdiction in any disputes arising out of the agreement. Any difference or dispute either in the interpretation or otherwise, any terms of User Agreement between the parties hereto, the dispute/difference shall be referred to an arbitrator who will be appointed by Shanmukhafoods and his decision will be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended. The arbitration shall be held in Hyderabad. The High Court of judicature at Hyderabad Bench of Telangana High Court alone shall have the jurisdiction and those Laws of India shall apply.

Reviews, Feedback, Submissions

All reviews, feedbacks, postcards, comments, suggestions, ideas, and other submissions disclosed, submitted or offered to the App on or by this App or otherwise disclosed, offered or submitted in connection with your use of this App shall be and remain the property of Shanmukhafoods Such, submission, disclosure or offer of any Comments shall constitute an assignment to Shanmukhafoods of all the worldwide rights, titles and the interests in all copyrights and other intellectual properties provided or available in the Comments. Thus, Shanmukhafoods owns exclusively all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Shanmukhafoods will be entitled to use, reproduce, modify, adapt, disclose, create derivative works from, publish, display and distribute any of the Comments you submit for any of the purposes whatsoever, without the restriction and without any compensating you in any way. Shanmukhafoods is and shall be under any no obligation (1) to maintain any of the Comments in confidence; (2) to pay you any compensation for any of the Comments; or (3) to respond to any Comments. You agree that any of your Comments submitted to the App will not violate policy or any right of any third party, including the copyright, privacy, trademark or other personal or proprietary right(s), and will not cause any kind of injury to any of the person or entity. You further need to agree that no Comments submitted to the App by you will be or have libelous or any unlawful, abusive or obscene material, or any contain software viruses, any political campaigning, any commercial solicitation, any chain letters, any mass mailings or any "spam". Shanmukhafoods need not regularly review all the posted Comments, but does reserves all the right to monitor, edit or remove any of the Comments submitted to the App. You grant Shanmukhafoods all the right to use the name provided by you that you submit in connection with any of the Comments. You agree that you do not use a false email address, impersonate any person's identity or entity, or otherwise to mislead as to the origin of Comments you submit. You are and shall remain the solely responsible for all the content of any of your Comments you make and you also agree to indemnify Shanmukhafoods and its affiliates for all the claims resulting from any of the Comments you submit. Shanmukhafoods and its affiliates take any of responsibility and also assume that no liability for any of the comments submitted by you or any related third party.

Copyright & Trademark

Shanmukha Foods and Shanmukha Foods, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this App. Access to this App does not confer and shall not be considered as conferring upon anyone any license under any of Shanmukha Foods or any third party's intellectual property rights. All rights, including copyright, in this App are owned by or licensed to Shanmukha Foods from Shanmukha Foods. Any use of shanmukha Foods App or its contents, including the copying or storing it or them in whole or any part, other than for own personal, non-commercial use is strictly prohibited without the permission of Shanmukha Foods and/or Shanmukha Foods. You may not change, distribute, post or re-post anything on shanmukha Foods App for any of purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Shanmukha Foods, Shanmukha Foods, its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No kind of trademark or any service mark license is granted in connection with the materials contained on this App. Access to the App does not authorize anyone to use name, logo or to mark in any manner. References on this App to any names, products, marks or services of any third parties or hypertext links to the third party apps or any information are provided solely as a convenience to you and do not in any way constitute or imply Shanmukha Foods or Shanmukha Foods's endorsement, sponsorship or recommendation of the third party, information, product or service. Shanmukha Foods or Shanmukha Foods is not responsible for the content of any third party apps and does not make any representations regarding the content or accuracy of material on such apps. If you wish to decide to link to any third party Apps, you do that entirely at your risk. All the materials, including any images, text, illustrations, icons, designs, photographs, programs, music clips or downloads, video clips and the written and other sort of materials that are part of the App are intended solely for the personal, non-commercial use. You may also download or copy any Contents and the other downloadable materials displayed on this App for your personal use only. No right or interest in any of the downloaded materials or the software is transferred to you as the result of any such downloading or copying. You should not reproduce, publish, distribute, transmit , display, create derivative works from, modify, sell or participate in any sale of or exploit in any way, in whole or in any part, any of the App Contents, the App or any related software. All software used on this App is the property of Shanmukha Foods or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and the software on the App may be utilized only as a shopping resource. Any other use, including the modification, reproduction, distribution, republication, transmission, display, or performance, of the Contents on this App is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Shanmukha Foods, one of its affiliates or by third parties who have licensed their materials to Shanmukha Foods and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this App is the exclusive property of Shanmukha Foods and Shanmukha Foods and is also protected by Indian and international copyright laws.

Objectionable Material

You clearly understand that by using this App or any of the services provided on the App, you may encounter some or any Content that may be deemed by some/anyone to be offensive, indecent, or objectionable, which the Content may or may not be identified as such. You agree to use the App and any service at your sole risk and that to the fullest extent permitted under applicable law, Shanmukha Foods and/or Shanmukha Foods and its affiliates shall have no liability to you for any Content that may be deemed indecent, offensive, or objectionable to you.

Indemnity You agree to defend, indemnify and hold harmless Shanmukha Foods, Shanmukha Foods, its employees, directors, Coordinators, officers, agents, interns and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Shanmukha Foods or Shanmukha Foods or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Termination

This User Agreement is effective unless and until terminated by either you or Shanmukha Foods. You can terminate the User Agreement any time, provided that you discontinue any further use of this App. Shanmukha Foods may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the App, Such kind of termination will be without any liability to Shanmukha Foods. Upon any termination of the User Agreement by either you or Shanmukha Foods, you must promptly destroy all materials downloaded or otherwise obtained from this App, as well as all copies of such materials, whether made under the User Agreement or otherwise. Shanmukha Foods's right to any Comments shall survive any termination of this User Agreement. Any termination of User Agreement shall not cancel the obligation to pay for any product already ordered from our App or affect the liability that may have arisen under the User Agreement.

Contact Us

Address: 1-9-646 1-4, Adikmet Rd, beside SBI Bank, Vidya Nagar,
Adikmet, Hyderabad, Telangana 500044
Call : +91 9866176781 / 9246176781